The Journal

Unipart Group and Voyager Solutions are to work together to provide transformation services for back-office processing, client service administration and operational reporting using software..

Sharing in Growth (SIG) has won this year's Semta Innovation Award for improving the capability and productivity of more than 10,000 people working in the UK aerospace supply chain.

The definition of first contact resolution (FRC) is exactly how it sounds. It is having the ability to resolve a customer's issue with a single interaction, this could be a single phone call,..

The UK's construction sector recorded its weakest performance in four years in the July-to-September quarter, official figures from the Office for National Statistics (ONS) have shown.

Evolving regulatory priorities, increased competition and technological advancements are shifting the sector beyond recognition and during the 2 days delegates will have the opportunity to:

Could it be down to rising wage inequality? Sandra Polaski, the former US secretary of state’s special representative for international labour affairs believes it is. It's widely reported that UK..

Unipart Group has won the Bupa Wellbeing at work award in Business in the Community’s 2016 Responsible Business Awards held at the O2 in London.

The award recognised Unipart’s robust approach to..

The underlying data is incomplete and noisy. The models which underpin the rules, and the assumptions which underpin the models, are deeply flawed, and understood in detail by very few people..