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People promote improvement: Redesign needs a staff engagement strategy

A major change is underway at Sherwood Forest Hospitals Foundation Trust in the shape of a service improvement programme known as 'ABC - Achieving Best Care'. In this article Jane Warder and Ian Hall talk about the role of employee engagement in helping to deliver their vision. Unipart Expert Practices worked alongside the ABC team to help deliver improvements in Endoscopy, Patient Flow amongst others helping to deliver over £4m worth of savings.

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Published by Health Service Journal, 2nd February 2012

The Unipart Way: performance improvement that sustains

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