Our success in meeting our own challenges has shaped our unique approach to consultancy
With the imminent introduction of new regulation, a major Irish bank recognised that it was at serious risk of non-compliance.
Concerned that substantial fines could result, the bank asked us to develop a standard way of working that could be adopted across all regions.
The project scope covered 44% of all core customer-facing activity and 70% of the employees within the business.
These changes allowed the organisation to transition from retrospective quality checking to
To see a full analysis of how we helped this corporate bank, download the full case study at the bottom of the page
By the end of deployment the following results had been achieved:
To see all of the results that the corporate bank gained download the full case study below.