Our success in meeting our own challenges has shaped our unique approach to consultancy
This NHS Acute Foundation Trust was one of many NHS Trusts facing a daunting challenge to achieve stretching ED and RTT performance targets. This was made more difficult by their financial position, which didn’t allow them to invest in improvement initiatives to provide a platform to help meet this challenge.
Unipart Expert Practices were engaged by the NHS Foundation Trust with a mandate to instigate cultural and operational changes that would raise performance levels, but also to equip the Trust to sustain this enhanced performance and be able to overcome future challenges.
Unipart Expert Pracitces successfully engaged with the Trust over an 18 month period to transform the ways of working, from an executive level right the way through the operation. The significant cultural and operational changes yielded critical uplift in performance, but more importantly established a foundation of continuous improvement to sustain the benefits delivered and equip the Trust with the approach necessary to overcome future challenges.
The programme commenced with a detailed diagnostic review that highlighted three key high impact project workstreams.
To embed these workstreams, Unipart engaged with teams right across the organisation to drive a culture of systematic problem solving, building the skills and capability to take ownership of their operational areas as well as working with a team of dedicated change practitioners to develop the Trusts own internal capability to deliver change programmes.
To date the key programme benefits delivered have been:
In addition, the following demonstrable and sustainable financial, service and quality benefits for patients and staff going forward have been delivered: