Our success in meeting our own challenges has shaped our unique approach to consultancy
This supplier of automotive parts was incurring heavy costs and failing to deliver on time and in full. It would be a significant challenge to regain normal status, de-risk the customer relationship and restore profitability...
As well as failing to meet customer requirements on time and in full, significant costs were being incurred from product sent to scrap and rework, overproduction, shortages, expedited shipping and recruitment. The supplier faced a significant challenge to regain normal status in order to de-risk their relationship with the customer, secure future revenue, improve efficiency and reduce waste.
The main challenges were:
Shortfalls in capability and high staff turnover meant that, to meet the challenge, this automotive parts supplier would need to assess, train and certify all of their front-line team leaders to the basic skills necessary for their role.
The Unipart turnaround team set to work alongside front line staff and leaders to restore operational grip. The key elements of this were:
Our client has reaped significant result from Unipart’s support and capability transfer. All of the original targets have been met, if not exceeded. Crucially, this automotive supply chain partner has now exited ‘special status’ after meeting customer targets consistently for 90 days. This has not only saved the contract, but has also ensured that the supplier can bid for new contracts in the future.
To see the full results and to look further into how we helped this global tier-one automotive supplier to restore operational grip, download the full case study below: