Our success in meeting our own challenges has shaped our unique approach to consultancy
The challenge was to ensure the successful launch of a new car for this major vehicle manufacturer.
Success would depend on rapidly gaining extra help with the management and support of the critical suppliers to ensure that their capacity and quality would meet the launch requirements for all components.
Our engineers’ experience immediately allowed us to give extra capability by providing an additional supplier management team.
Deployed at twelve key suppliers and co-ordinated by our central control centre, they developed a robust early warning system with a rapid reaction team available to resolve problems as they happened, around the clock.
They worked in partnership with the customer’s technical and quality assurance teams to develop a new supplier management process including all communication, visual management, reporting and escalation processes.